ALMA VICTORIA, S.L., holder of Tax Identification Code B70787940 and with registered address at Alameda Principal, nº 49, 29001 Málaga, SPAIN, is the owner of this website. 

ALMA VICTORIA, S.L. shall therefore be responsible for the content of this website as well as for the treatment of the data collected through the website. www.almacruceros.com. 

1. IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER 

To deal with any question arising from the use of this website, you can contact ALMA VICTORIA, S.L. directly at the above address, through the website itself, by sending an e-mail to the following address mideseo@almacruceros.com. 

2.- REGULATION 

ALMA VICTORIA, S.L. undertakes to protect the privacy of its customers and to treat their collected personal data, in compliance with current regulations, namely: General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, approved on 5 December 2018 (LOPDyGDD). 

3.- Data Collection 

ALMA VICTORIA, S.L. collects your personal data by different means, namely: 

• Via the forms on your website(s) or provided in person; 
• By means of e-mails that you can send to the company’s e-mail addresses; 
• By means of telephone communication and/or whatsapp chat, being you the one who provides the data 

ALMA VICTORIA, S.L. does not collect data from persons under 18 years of age. The user declares that he/she is of legal age, otherwise he/she must refrain from providing any data. Likewise, the user is responsible for the veracity of the provided data. 

4.- Purpose of Data Processing 

ALMA VICTORIA, S.L. will process your personal data for the main purpose of offering you the requested services and/or the requested information about its products and, where appropriate, to prepare and formalise the corresponding contract of (promise of) sale, as well as to enable any agreed payments. 

Other purposes for which ALMA VICTORIA, S.L. may process your personal data include: 

• To attend to your requests for information when you so request. 
• To attend to your particular requests regarding the services offered by ALMA VICTORIA, S.L. when you so request. 
• Enable you to register as a user of the services offered through the website when you fill in the relevant form. 
• To enable your participation in possible raffles and promotions that are carried out through the website, when you register for them. 
• To know your level of satisfaction and obtain feedback on your experience dealing with our company. 
• To send you electronic and non-electronic commercial communications to keep you informed of offers and promotions from ALMA VICTORIA, S.L. and, where appropriate, its collaborating companies, provided that you have given your consent to do so. 

The legitimate basis for the aforementioned data processing will be the contractual or pre-contractual relationship existing between you and ALMA VICTORIA, S.L., as well as your consent, in cases where this is required. 

If the data were not processed, neither the execution of the contract nor the above listed purposes could be achieved. 

5.- PRESERVATION OF DATA 

The data processed by ALMA VICTORIA, S.L. as Data Controller will be kept for the time necessary to maintain the relationship between ALMA VICTORIA, S.L. and you. Once the relationship has ended, your data will be kept for the period of time established in the applicable regulations, which can be found in the privacy policy of each treatment. 

6.- DATA TRANSFER 

If you give your consent, your data may be transferred to third parties for the purpose of sending you electronic and non-electronic commercial communications related to the services and products they offer. These may belong to sectors related to leisure, catering and tourism. 

7.- EXERCISE OF RIGHTS 

You may exercise your rights of access, rectification, deletion, opposition, revocation, portability and limitation of processing, as set out in the RGPD and the LOPDyGDD, by sending a letter together with a copy of your ID card or equivalent identification document to: ALMA VICTORIA, S.L., Alameda Principal, nº 49, 29001 Málaga, SPAIN, or by email to dpd@almacruceros.com with the subject “Data Protection”. The request must specify which of these rights you are requesting to be satisfied and be accompanied by a photocopy of your ID card or equivalent identification document. 

In the event that you consider that your rights have not been duly addressed, you may file a complaint with the Spanish Data Protection Agency (AEPD), about which you can find more information at www.agpd.es.